Shipping policy

**Shipping Policy**

**Order Processing**
- Orders are processed within **1–2 business days** (excluding weekends and public holidays).
- You will receive a confirmation email once your order has been shipped.

**Shipping Rates & Delivery Times**
- UAE Standard Delivery: 1–3 business days.
- GCC Delivery: 3–7 business days.
- International Delivery: 7–14 business days.
- Shipping costs are calculated at checkout.

**Tracking**
Once your order has shipped, you will receive tracking details via email.

**Delays**
We are not responsible for delays caused by customs, courier strikes, or unforeseen circumstances.

**Damaged or Lost Packages**
If your order arrives damaged or is lost in transit, please contact us immediately at **shipping@flowza.ae**.

**Contact**
shipping@flowza.ae